Personal Information We Collect

At Sigma Training Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. The information we collect is used to provide and improve our services, communicate with you, and enhance your experience on our website. Here’s a detailed overview of the personal information we collect:

1. Contact Information:

   • Name: To personalize communication and service delivery.

   • Email Address: For correspondence, newsletters, and updates.

   • Phone Number: For direct communication and support.

2. Professional Information:

   • Job Title: To tailor our training services to your professional role and needs.

   • Company Name: To understand your organizational context and provide relevant solutions.

   • Industry: To offer industry-specific training programs and resources.

3. Usage Information:

   • IP Address: For security purposes and to analyze website traffic and usage patterns.

   • Browser Type and Version: To ensure compatibility and enhance user experience.

   • Pages Visited: To understand user interests and improve our content and services.

   • Time Spent on Pages: To gauge the effectiveness of our content and training materials.

4. Training Preferences and Feedback:

   • Training Interests: To customize our offerings based on your preferences.

   • Feedback and Survey Responses: To improve our services and address any concerns or suggestions you may have.

5. Technical Information:

   • Device Type: To optimize our website and services for different devices.

   • Operating System: To ensure compatibility and enhance performance.

   • Cookies and Similar Technologies: To provide a personalized experience and track user interactions with our website.

6. Transactional Information:

   • Payment Information: For processing payments securely (we use third-party payment processors and do not store payment details).

   • Purchase History: To manage your account and provide customer support.

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How We Use Your Information

• Service Delivery: To provide, manage, and improve our training programs and services.

• Communication: To send you updates, promotional materials, and respond to your inquiries.

• Personalization: To tailor our services and website content to your preferences and needs.

• Security: To protect our website and services from unauthorized access and other security threats.

• Analysis: To understand how our services are used and to improve their quality and effectiveness.

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Your Privacy Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any questions regarding our privacy practices, please contact us at [contact information].

At Sigma Training Solutions, your trust is paramount. We are committed to safeguarding your personal information and maintaining transparency about how we use it. Thank you for entrusting us with your data.